DINAS LINGKUNGAN HIDUP KOTA BANJARMASIN

Survey Kepuasan Masyarakat Dinas Lingkungan Hidup Kota Banjarmasin Tahun 2018

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<span style="font-family: "arial" , "sans-serif"; font-size: 12.0pt; line-height: 115%;"><span style="font-family: "arial" , "sans-serif";">Kualitas <span style="font-family: "arial" , "sans-serif";">pelayanan publik <span style="font-family: "arial" , "sans-serif";">merupakan indikator dalam penyelenggaraan pemerintahan yang baik, mulai dari pemerintahan pusat<span style="font-family: "arial" , "sans-serif";"> hingga daerah, untuk itu dalam rangka meningkatkan kualitas perlu dilaksanakan S<span style="font-family: "arial" , "sans-serif";">urvey Kepuasan Masyarakat bagi instansi penyelenggara pelayanan publik.</span></span></span></span></span></span><br />
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<span style="font-family: "arial" , "sans-serif"; font-size: 12.0pt; line-height: 115%;"><span style="font-family: "arial" , "sans-serif";"><span style="font-family: "arial" , "sans-serif";"><span style="font-family: "arial" , "sans-serif";"><span style="font-family: "arial" , "sans-serif";"><span style="font-family: "arial" , "sans-serif";">Survey Kepuasan Masyarakat yang dilakukan oleh DInas Lingkungan Hidup Kota B<span style="font-family: "arial" , "sans-serif";">a</span>njarmasin untuk mengetahui<span style="font-family: "arial" , "sans-serif";"> kinerja dan kualitas pelayanan yang diselenggarakan oleh Unit Pe<span style="font-family: "arial" , "sans-serif";">laksana Teknis Pelayanan Pengelolaan Sampah TPA Basirih, Unit Pelaksana Teknis Pelayanan Laboratorium Lingkungan dan DInas Lingkungan Hidup Kota B<span style="font-family: "arial" , "sans-serif";">a</span>njarmasin secara keseluruhan<span style="font-family: "arial" , "sans-serif";"> dilihat dari perspektif masyarakat Kota B<span style="font-family: "arial" , "sans-serif";">a</span>njarmasin.</span></span></span></span></span></span></span></span></span><br />
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<span style="font-family: "arial" , "sans-serif"; font-size: 12.0pt; line-height: 115%;"><span style="font-family: "arial" , "sans-serif";"><span style="font-family: "arial" , "sans-serif";"><span style="font-family: "arial" , "sans-serif";"><span style="font-family: "arial" , "sans-serif";"><span style="font-family: "arial" , "sans-serif";"><span style="font-family: "arial" , "sans-serif";"><span style="font-family: "arial" , "sans-serif";"><span style="font-family: "arial" , "sans-serif";">Hasil dari 91 responden yang mengisi Survey Kepuasan M<span style="font-family: "arial" , "sans-serif";">a</span>syarakat <span style="font-family: "arial" , "sans-serif";">terhadap<span style="font-family: "arial" , "sans-serif";"> DInas Lingkungan Hidup Kota B<span style="font-family: "arial" , "sans-serif";">a</span>njarmasin Tahun 2018 adalah sangat baik dengan nilai 85,55 dengan beberapa saran yakni :</span></span></span></span></span></span></span></span></span></span></span><br />
<ol>
<li><span style="font-family: "arial" , "sans-serif"; font-size: 12.0pt; line-height: 115%;"><span style="font-family: "arial" , "sans-serif";"><span style="font-family: "arial" , "sans-serif";"><span style="font-family: "arial" , "sans-serif";"><span style="font-family: "arial" , "sans-serif";"><span style="font-family: "arial" , "sans-serif";"><span style="font-family: "arial" , "sans-serif";"><span style="font-family: "arial" , "sans-serif";"><span style="font-family: "arial" , "sans-serif";"><span style="font-family: "arial" , "sans-serif";"><span style="font-family: "arial" , "sans-serif";"><span style="font-family: "arial" , "sans-serif";">Melaksa<span style="font-family: "arial" , "sans-serif";">nakan survey lanjutan setiap tahun</span></span></span></span></span></span></span></span></span></span></span></span></span></li>
<li><span style="font-family: "arial" , "sans-serif"; font-size: 12.0pt; line-height: 115%;"><span style="font-family: "arial" , "sans-serif";"><span style="font-family: "arial" , "sans-serif";"><span style="font-family: "arial" , "sans-serif";"><span style="font-family: "arial" , "sans-serif";"><span style="font-family: "arial" , "sans-serif";"><span style="font-family: "arial" , "sans-serif";"><span style="font-family: "arial" , "sans-serif";"><span style="font-family: "arial" , "sans-serif";"><span style="font-family: "arial" , "sans-serif";"><span style="font-family: "arial" , "sans-serif";"><span style="font-family: "arial" , "sans-serif";"><span style="font-family: "arial" , "sans-serif";">Guna validasi data survey, perlu dilaksanakan survey pembanding oleh pihak lain</span></span></span></span></span></span></span></span></span></span></span></span></span></li>
<li><span style="font-family: "arial" , "sans-serif"; font-size: 12.0pt; line-height: 115%;"><span style="font-family: "arial" , "sans-serif";"><span style="font-family: "arial" , "sans-serif";"><span style="font-family: "arial" , "sans-serif";"><span style="font-family: "arial" , "sans-serif";"><span style="font-family: "arial" , "sans-serif";"><span style="font-family: "arial" , "sans-serif";"><span style="font-family: "arial" , "sans-serif";"><span style="font-family: "arial" , "sans-serif";"><span style="font-family: "arial" , "sans-serif";"><span style="font-family: "arial" , "sans-serif";"><span style="font-family: "arial" , "sans-serif";"><span style="font-family: "arial" , "sans-serif";"><span style="font-family: "arial" , "sans-serif";">Perbaikan pada unsur penilaian yang masih perlu peningkatan</span></span></span></span></span></span></span></span></span></span></span></span></span></span></li>
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<span style="font-family: "arial" , "sans-serif"; font-size: 12.0pt; line-height: 115%;"><span style="font-family: "arial" , "sans-serif";"><span style="font-family: "arial" , "sans-serif";"><span style="font-family: "arial" , "sans-serif";"><span style="font-family: "arial" , "sans-serif";"><span style="font-family: "arial" , "sans-serif";"><span style="font-family: "arial" , "sans-serif";"><span style="font-family: "arial" , "sans-serif";"><span style="font-family: "arial" , "sans-serif";"><span style="font-family: "arial" , "sans-serif";"><span style="font-family: "arial" , "sans-serif";"><span style="font-family: "arial" , "sans-serif";"><span style="font-family: "arial" , "sans-serif";"><span style="font-family: "arial" , "sans-serif";"> <span style="font-family: "arial" , "sans-serif";">Untuk melihat Laporan S<span style="font-family: "arial" , "sans-serif";">u</span>rvey Kepuasan M<span style="font-family: "arial" , "sans-serif";">a</span>syarakat<span style="font-family: "arial" , "sans-serif";"> (SKM) D<span style="font-family: "arial" , "sans-serif";">inas Lingkungan Hidup Kota B<span style="font-family: "arial" , "sans-serif";">anjarmasin Tahun 2018 dapat diunduh dilink berikut <a href="https://drive.google.com/file/d/1JshWsJKr0Agm10RvBEVozBnfb3cWg5Qc/view?usp=sharing" target="_blank">https://drive.google.com/file/d/1JshWsJKr0Agm10RvBEVozBnfb3cWg5Qc/view?usp=sharing</a></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><br />
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<tr><td class="tr-caption" style="text-align: center;">Ruang Resepsionis Dinas Lingkungan Hidup Kota Banjarmasin</td></tr>
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Survey Kepuasan Masyarakat Dinas Lingkungan Hidup Kota Banjarmasin Tahun 2018

Kualitas pelayanan publik merupakan indikator dalam penyelenggaraan pemerintahan yang baik, mulai dari pemerintahan pusat hingga daerah, u...